Refund Policy
At Li Square Tech Pvt Ltd, we prioritize customer satisfaction and aim to provide the highest quality services. However, in certain circumstances, refunds may be issued under the following terms and conditions:
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Eligibility for Refunds:
- Refunds are applicable only if there is a failure to deliver the agreed-upon service or product as per the terms stated in the agreement or contract.
- Refund requests must be submitted within 14 days of the issue or discrepancy being identified.
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Non-Refundable Services:
- Payments made for services already delivered, such as SaaS solutions, website development, digital marketing, or graphic design work, are non-refundable.
- Setup fees, consultation charges, or third-party costs incurred during the service are also non-refundable.
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Process for Refund Requests:
- Customers must submit a formal request by emailing our support team at info@lisquaretech.com with details of the issue and relevant documentation.
- Our team will review the request within 7 business days and may contact you for additional information or clarification.
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Refund Approval and Payment:
- If the refund request is approved, the refund will be credited to original payment method within 14 business days from the approval date.
- Refunds will be made using the original payment method unless otherwise agreed.
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Changes or Cancellations:
- If you wish to cancel a project or service before its completion, partial refunds may be considered based on the scope of work completed at the time of cancellation.
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Force Majeure:
- Refunds are not applicable for delays or non-performance caused by events beyond our control, such as natural disasters, technical failures, or other force majeure events.
If you have any questions about our refund policy, please contact us at info@lisquaretech.com